Shipping policy

Standard order processing times

Prices displayed on the website are VAT inclusive.
Other import fees, declaration fees, import duties (tariffs) or taxes may be applied by the customs office depending on your shipping country.

Standard order processing times

As each piece is made to order, standard production time may take up to 6 weeks. In case of delay, you will be notified as soon as possible. Once produced, your pieces may take up to 2 weeks to ship. All orders can be cancelled within 24H of being placed. 

Potential service interruptions

We try our best to ship your orders as soon as possible, but there are a few things outside our control that may affect production times. In this case, we will notify you as soon as possible and keep you updated to the best of our ability. 

Some sample reasons for which delays might occur include: 

High linen demand during warmer seasons

Issues at the production facilities related to Covid-19

Global events impacting shipping

Shipping service

We work with a number of shipping providers and opt in for net zero shipping options unless it’s not available in certain regions. You will receive a tracking number once your order has been shipped.

International shipping options

We only ship our products to customers who can provide a delivery address within the European Union. At this time, we do not ship outside of the European Union.

Shipping costs

Shipping costs may differ by shipping country. If the total amount of your order is above 200 Euro, we offer free shipping.